Privacy Policy of Ningbo Physis Technology Co., Ltd.

Release Date: August 5, 2026 Effective Date: August 5, 2026

Introduction

Welcome to the official website of Ningbo Physis Technology Co., Ltd. (hereinafter referred to as “Physis Technology”)! Physis Technology (also referred to as “we” hereinafter) fully recognizes the importance of personal information to you, and attaches great importance to protecting your privacy and personal information. In compliance with laws and regulations, this Privacy Policy of Ningbo Physis Technology Co., Ltd. (hereinafter referred to as “this Policy”) explains how we process your personal information when you use Physis Technology’s products/services through channels including Physis Technology’s official website. By using Physis Technology’s products or services, you confirm that you have read and understood this Policy, and we will collect, use and share your information in accordance with the provisions below. Should you have any questions, comments or suggestions regarding the content of this Policy, you may contact us via the contact information set forth in Section IX “How to Contact Us” of this Policy.

Please pay special attention to the scope of application of this Policy:

This Policy applies to all products and services provided by Physis Technology. Where products/services of us and our affiliates adopt products/services provided by Physis Technology without independent privacy policies, such products and services shall also be governed by this Policy. Where products/services of us and our affiliates have independent privacy policies, such independent privacy policies shall prevail; matters not covered in such independent privacy policies but stipulated herein shall be subject to this Policy.
This Policy does not apply to third‑party information/services (including any third‑party applications, websites, etc.) contained in or linked to Physis Technology’s products/services. Such information and services are operated by third parties and shall be governed by such third parties’ personal information protection policies or similar documents.

Part Ⅰ Definitions

Physis Technology Official Website: Webpages primarily under the domain name physis.com.cn.
Physis Technology Official WeChat Account: The WeChat official account named Physis Technology.
Physis Technology / We: Ningbo Physis Technology Co., Ltd.
Affiliated Companies: All subsidiaries and affiliates of Ningbo Physis Technology Co., Ltd., including but not limited to Ningbo Physis Motion Control Technology Co., Ltd., Ningbo Physis Automation Technology Co., Ltd., Wuhan Physis Motion Control System Co., Ltd., Physis Intelligent Technology (Xi’an) Co., Ltd., Jinan Physis Intelligent Electric Drive Technology Co., Ltd., Physis Green Energy Technology (Beijing) Co., Ltd., Physis Green Energy Technology (Ningbo) Co., Ltd., Physis Green Energy Electrical Technology (Tianjin) Co., Ltd., Zhuzhou Physis Green Energy Technology Co., Ltd., Physis Green Energy Technology (Ganzhou) Co., Ltd., Physis Green Energy Technology (Yibin) Co., Ltd., Zhejiang Electric Drive Innovation Center Co., Ltd., Osai Numerical Control Technology (Guangzhou) Co., Ltd., etc.
You: Natural persons who visit or use products/services provided by Physis Technology.
Personal Information: Various types of information recorded electronically or in other forms that relate to an identified or identifiable natural person.
Sensitive Personal Information: Personal information that, if leaked, illegally provided or misused, may endanger personal and property safety, and may easily result in damage to personal reputation, physical and mental health, or discriminatory treatment. Sensitive personal information covered by this Policy includes biometric identification, religious beliefs, specific identities, medical and health data, financial accounts, location tracking information, as well as personal information of minors under the age of fourteen.
Deletion of Personal Information: The act of removing personal information from systems supporting daily business functions so that such information cannot be retrieved or accessed.
Child: A minor under the age of fourteen.
Minor: A natural person under the age of eighteen. A minor who has attained the age of sixteen and whose main source of income is his/her own labor shall be deemed a person with full capacity for civil conduct.
Third‑party Cooperation Institution: Legal persons and other economic organizations that provide services and/or products to you via Physis Technology’s webpages, excluding Physis Technology’s affiliated companies.

Part Ⅱ Personal Information Protection Policy

This Policy helps you understand the following matters: Ⅰ. How we collect and use your personal information Ⅱ. How we provide, transfer and publicly disclose your personal information Ⅲ. How we store your personal information Ⅳ. How we safeguard the security of your personal information Ⅴ. How we process sensitive personal information and protect minors’ personal information Ⅵ. How you exercise your rights over personal information Ⅶ. How we use Cookies and similar technologies Ⅷ. Revision and notification of this Policy Ⅸ. How to contact us

Ⅰ. How we collect and use your personal information

Please note that we collect and use your personal information in accordance with currently effective laws and regulations including the Personal Information Protection Law of the People’s Republic of China and the Data Security Law of the People’s Republic of China, adhering to the principles of lawfulness, legitimacy, necessity and good faith. In principle, we collect and use your personal information upon your consent, except under special circumstances where collection is required to perform statutory obligations or to protect material interests of you or other persons. We will not collect personal information prohibited by laws and regulations. You may choose not to provide certain pieces of information. If you decline to provide certain information, you may be unable to use or fully access part of Physis Technology’s services, but this will not affect your use of other services of Physis Technology.

In addition, you understand and agree that due to changes in national policies and business strategies, we may launch new or optimized functions from time to time, which may expand or modify the purposes, scope and methods for collecting and using personal information. In such cases, we will specify the relevant purposes, scope and methods by updating this Policy, pop‑up notifications or other means, and collect and use such information only upon your explicit consent. Should you have any questions, comments or suggestions in this process, please contact us via the contact information set forth in Section IX “How to Contact Us”.

(1) Scenarios for collection and use of your personal information

When you submit inquiries via modules such as “Contact Us”, “Industry Applications & Solutions”, “Product Center” on Physis Technology’s official website or the “Contact Us” module on Physis Technology’s official WeChat account, we collect your contact information including name, country/region, job title, company name, telephone number, industry affiliation, email address, as well as inquiry information including product‑related content and your inquiry text, so that we can contact you timely and respond to your inquiries.

When you submit a repair application via the “Self‑Service After‑Sales” module on Physis Technology’s official website, we collect: ‑ Contact information: company name, sender name, sender’s telephone number, sending date; ‑ Logistics information: logistics company, logistics tracking number, recipient name, recipient’s telephone number, recipient’s mailing address; ‑ Warranty information: serial number of the product under repair, model number, fault description. The above information is collected to generate repair orders for after‑sales service.

(2) Exceptions for collection and use of your personal information

Please be fully aware that under the following statutory circumstances, we may collect and use personal information without obtaining your authorization and consent:

Necessary for conclusion or performance of a contract to which you are a party, or necessary for performing instructions and service requirements of an enterprise customer with authorization from such enterprise customer;
Necessary for implementing human resources management in accordance with legally formulated labor rules and regulations and legally concluded collective contracts;
Necessary for performing statutory duties or obligations, for instance, statutory duties or obligations directly related to national security, national defense security, public security, as well as judicial investigation, prosecution, trial and enforcement of judgments;
Necessary for responding to emergent public health incidents, or for protecting the life, health and property safety of natural persons under emergency conditions;
Conduct of news reporting and public opinion supervision in the public interest, where personal information is processed within a reasonable scope;
Processing personal information that you have made public yourself or other lawfully disclosed personal information within a reasonable scope in compliance with the Personal Information Protection Law of the People’s Republic of China;
Other circumstances stipulated by laws and administrative regulations.

Ⅱ. How we provide, transfer and publicly disclose your personal information

We respect your privacy and keep your personal information confidential. We process your personal information only for purposes that are lawful, legitimate, necessary, specific and definite.

(1) Provision of personal information

We handle your personal information with due diligence. We will not provide your personal information to any other company, organization or individual unless we obtain authorization and consent from you or your enterprise, or there exists other legal grounds under applicable laws and regulations.

(2) Entrusted processing

To provide you with services, perform service agreements concluded with you, or achieve the purposes and uses specified in this Privacy Policy, we may entrust third parties to provide relevant products and services and process your personal information. Before entrusting third parties to process your personal information, we will require such third parties to adopt corresponding protection measures, strictly comply with applicable laws and regulations, and effectively safeguard your personal information.

(3) Transfer

We will not transfer your personal information to any company, organization or individual except in the following circumstances:

Prior explicit consent or authorization is obtained from you;
Required by applicable laws and regulations, legal procedures, mandatory administrative or judicial requirements;
In connection with transactions such as merger, division, acquisition or asset transfer that involve transfer of personal information. Prior to such information transfer, we will notify you of the name and contact information of the entity receiving the information, and require the new entity holding your personal information to remain bound by this Policy and assume the personal information processing obligations previously undertaken by us. Otherwise, we will require such entity to obtain renewed authorization and consent from you.

(4) Public disclosure

We will abide by applicable laws and regulations and keep your personal information confidential. We will not actively disclose your personal information without your authorization and consent.

(5) Exceptions for provision, transfer and public disclosure of your personal information

Please be fully aware that under the following statutory circumstances, we may provide, transfer or publicly disclose your personal information without prior authorization and consent:

Necessary for conclusion or performance of a contract to which you are a party, or necessary for performing instructions and service requirements of an enterprise customer with authorization from such enterprise customer;
Necessary for implementing human resources management in accordance with legally formulated labor rules and regulations and legally concluded collective contracts;
Necessary for performing statutory duties or obligations, for instance, statutory duties or obligations directly related to national security, national defense security, public security, as well as judicial investigation, prosecution, trial and enforcement of judgments;
Necessary for responding to emergent public health incidents, or for protecting the life, health and property safety of natural persons under emergency conditions;
Conduct of news reporting and public opinion supervision in the public interest, where personal information is processed within a reasonable scope;
Processing personal information that you have made public yourself or other lawfully disclosed personal information within a reasonable scope in compliance with the Personal Information Protection Law of the People’s Republic of China;
Other circumstances stipulated by laws and administrative regulations.

Ⅲ. How we store your personal information

(1) Storage location

Processing principle In accordance with laws and regulations, personal information collected within the territory of the People’s Republic of China shall be stored within mainland China.
Cross‑border transmission If your personal information is to be transferred from mainland China to overseas jurisdictions, we will strictly comply with legal provisions. We will satisfy conditions prescribed by laws, administrative regulations and competent national cyberspace administration authorities (including completing security assessment, obtaining personal information protection certification, signing agreements with overseas recipients using standard contracts formulated by competent authorities). We will require overseas institutions to keep the obtained personal information confidential and perform corresponding personal information protection obligations.

(2) Storage period

We retain your information only for the shortest period necessary for the purposes specified in this Policy or for the period required by laws and regulations. Upon expiration of such storage period, or when you exercise your right to delete personal information, we will delete or anonymize your personal information.

(3) Business cessation

If we discontinue operation of external applications such as Physis Technology’s official website, we will immediately cease collection of your personal information, notify you of the discontinuation via individual notices or public announcements, and delete or anonymize all personal information in our possession.

Ⅳ. How we safeguard the security of your personal information

We have adopted necessary and feasible security safeguards to protect your personal information against unauthorized access, public disclosure, use, modification, damage or loss: we strengthen personal information protection management by establishing data security management specifications and enforcing strict data access permission control; we conduct staff training to enhance employees’ awareness of data security and the importance of information protection. We deploy strict security systems, risk‑monitoring security technologies and procedures to prevent loss, leakage, damage or abuse of your personal information, and protect your personal information by industry‑standard encryption technologies and access permission restrictions and other reasonable measures.
Notwithstanding the foregoing security measures, please understand that no security measure or environment (online or offline) is absolutely secure. Due to various uncertain factors, unforeseeable, unpreventable and uncontrollable incidents may occur. In the event of leakage, damage or loss of your personal information, we will take necessary measures to mitigate hazards and notify you in accordance with laws and regulations. Where individual notification to each data subject is impracticable, we will issue public announcements through reasonable and effective channels.

Ⅴ. How we process sensitive personal information and protect minors’ personal information

(1) Sensitive personal information

We mainly provide comprehensive and customized electric drive systems and solutions for enterprise clients. Except for cases required by law, we do not collect sensitive personal information. Please refrain from submitting sensitive personal information to us.
If information you voluntarily submit contains sensitive personal information, you understand and agree that given the complexity of internet security, 100 % system and information security cannot be guaranteed. Although we adopt multiple necessary measures to protect your personal information, leakage of your sensitive personal information may result in infringement upon your personal dignity or threats to your personal and property safety.
We will conduct prior personal information protection impact assessments and keep records of processing activities.
We will adopt encryption and other security measures for sensitive personal information, and will not publicly disclose or sell such information without your explicit consent.

(2) Protection of minors’ personal information

We mainly provide comprehensive and customized electric drive systems and solutions for enterprise clients. Except for cases required by law, we do not collect personal information of children under fourteen years of age. Please refrain from submitting personal information of children under fourteen to us.
If you are a minor under fourteen years of age, please do not provide your personal information to us. Where we collect personal information of children under fourteen with consent from their parents or other guardians, we process such information only when legally permitted, with explicit guardian consent, and where such processing is necessary.
Please do not submit any personal information of children under fourteen years of age in materials you provide to us.

Ⅵ. How you exercise your rights over personal information

(1) Exercise of your legitimate rights and interests

We attach great importance to your control over personal information. In accordance with applicable laws and regulations, we adopt appropriate technical means to safeguard your legitimate rights and interests. When you exercise your rights, we may verify your identity or contact relevant enterprise customers to ensure confidentiality and security of client information.

You may contact us pursuant to Section IX “How to Contact Us” to exercise your statutory rights, including rights to access, inspect, supplement, correct, duplicate, port and delete personal information, restrict or withdraw consent, exercise statutory rights on behalf of deceased persons as close relatives, request interpretation of this Privacy Policy, or file complaints.

Your exercise of rights shall not contravene laws, regulations or regulatory obligations binding on us, nor shall it exceed the scope of legitimate and reasonable demands. Deletion of your personal information may inevitably affect or even terminate our provision of Physis Technology’s electric drive systems and solutions to enterprise customers, for which we shall bear no liability. Your withdrawal or restriction of consent will not affect prior personal information processing activities carried out based on your previous consent.

If you believe your personal information rights are infringed or detect any conduct violating personal information rights, you may contact us for complaints or reports. We will verify the matter and provide feedback within a reasonable time frame together with necessary assistance and support.

(2) Exceptions for responding to requests

We generally do not charge fees for reasonable requests. Nevertheless, we may reject repeated, excessive, impractical requests or requests that create risks to other persons’ legitimate rights and interests, or charge reasonable costs for such requests.

We may decline to respond to your requests under the following circumstances:

The request relates to matters necessary for concluding or performing a contract with you or your enterprise;
The request relates to matters necessary for us to perform statutory duties or obligations;
The matter is directly associated with national security, national defense security, public security, public health or major public interests;
The matter is directly associated with criminal investigation, prosecution, trial or judgment enforcement;
The request is for protecting the life, health or property safety of you or other persons under emergency conditions;
Conduct of news reporting and public opinion supervision in the public interest, where personal information is processed within a reasonable scope;
Sufficient evidence demonstrates subjective malice or abuse of rights on your part;
Processing personal information that you have made public yourself or other lawfully disclosed personal information within a reasonable scope in compliance with the Personal Information Protection Law of the People’s Republic of China;
Granting your request would harm legitimate rights and interests or trade secrets of you, your enterprise or other natural persons or organizations;
Other circumstances stipulated by laws and regulations.

Ⅶ. How we use Cookies and similar technologies

We may use Cookies or similar technologies to collect usage statistics of Physis Technology’s websites. When you use our services, small data files known as Cookies are stored on your device. Cookies help us improve our websites.

You may manage or delete Cookies according to your preferences. You may clear all Cookies stored on your computer; most web browsers provide functions to block Cookies.

Ⅷ. Revision and notification of this Policy

We may revise this Policy when necessary. We will mark the date of latest revision, and the revised version shall take effect upon public announcement. Without your explicit consent, we will not reduce your rights under this Policy. For material revisions, we will adopt more prominent notification methods (including email notifications explaining specific amendments to the personal information protection policy for certain services). Please revisit this Policy regularly to review the latest version.

Material revisions under this Policy include but are not limited to:

Material changes to our service model, e.g. changes to purposes of personal information processing, categories of processed personal information, or modes of personal information use;
Material changes to ownership structure or organizational structure, e.g. ownership changes arising from business restructuring, bankruptcy or acquisition;
Material changes to key recipients to whom personal information is provided, transferred or publicly disclosed;
Material changes to your rights related to personal information processing and the means to exercise such rights;
Changes to the department in charge of personal information security, contact channels or complaint‑handling channels;
Personal information security impact assessment reports identifying high‑risk conditions.

Ⅸ. How to Contact Us

Mailing address: Ningbo Physis Technology Co., Ltd., No. 308 Anju Road, Xiaogang, Beilun District, Ningbo City, Zhejiang Province, P.R.China.
For questions, comments or suggestions regarding this Policy, you may send emails to the Internal Control & Compliance Department at nbhgb@physis.com.cn or call us at 0574‑26922535.
We have set up a dedicated personal information protection department. For requests concerning your personal information rights (including requests to assert personal information rights against overseas recipients in cross‑border scenarios), please send emails to the Information Technology Department (dedicated personal information protection department) at xxhb@physis.com.cn.
We will respond within fifteen working days in general. If you are dissatisfied with our response, and where our personal information processing activities have harmed your legitimate rights and interests, you may file complaints with regulatory authorities including the Cyberspace Administration of China and consumer protection associations: (1) National Cyberspace Administration Reporting Center: www.12377.cn (2) Consumer Complaint & Reporting Hotline: 12315

You may also resolve disputes by instituting legal proceedings at Beilun District People’s Court of Ningbo City.

Appendix: Personal Information Collection List

This list is formulated pursuant to the Privacy Policy of Ningbo Physis Technology Co., Ltd. to concisely set forth business scenarios, categories and purposes of personal information collected when you use Physis Technology’s official website and official WeChat account.

Business Function	Collected Information Category	Collection Purpose	Usage Scenario
Contact the Company	Contact information: name, country/region, job title, company name, telephone number, industry affiliation, email address; Inquiry information: product‑related content and your inquiry text	Provide inquiry services	Submit inquiries via modules including “Contact Us”, “Industry Applications & Solutions”, “Product Center” on Physis Technology’s official website or the “Contact Us” module on Physis Technology’s official WeChat account
Self‑Service After‑Sales	Contact information: company name, sender name, sender’s telephone number, sending date; Logistics information: logistics company, logistics tracking number, recipient name, recipient’s telephone number, recipient’s mailing address; Warranty information: serial number of the product under repair, model number, fault description	Generate repair orders for repair service	Submit repair applications via the “Self‑Service After‑Sales” module on Physis Technology’s official website